REFUND AND RETURNS POLICY
At FusionNewz, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you need to return an item, please review our policy carefully.
1. Return Eligibility
- Items can be returned within 30 days of delivery.
- Products must be unused, in original condition, and in original packaging.
- Customized or engraved desks cannot be returned unless they arrive damaged or defective.
- Proof of purchase (order number or receipt) is required for all returns.
2. How to Initiate a Return
1️⃣ Contact us at info@fusionnewz.com with your order number, reason for return, and photos (if applicable).
2️⃣ Once approved, we will provide return instructions and the return shipping address.
3️⃣ Pack the item securely and ship it back to us. Return shipping costs are covered by the customer, except in cases of damaged or incorrect products.
3. Refund Process
- Once your return is received and inspected, we will process your refund within 7 business days.
- Refunds will be credited to the original payment method.
- Shipping fees are non-refundable unless the return is due to an error on our part.
🔹 Exchanges: If you receive a defective or damaged product, we will gladly offer a replacement at no extra cost.
Contact us:
📍 Address: 1800 W Orange Grove Ave, Pomona, California, United States
📞 Phone: (707) 591-0812
📩 Email: info@fusionnewz.com
🌐 Website: fusionnewz.com